Reviews

What our customers say.

Every review below is genuine and unedited, migrated straight from our own customer feedback records — nothing written for the website.

5.0

From 62 verified customer reviews

“Quality work from Quality Plumbing!”

Nick transformed an old, outdated bathroom into a modern suite. Everything about the job is top class. The work was carried out to a very high standard and Nick's attention to detail ensured we got a quality finish. I would have no hesitation in recommending Nick and his work. Great Job!

18 Oct 2024 · Verified customer

“Complete Bathroom Renovation”

Nick did an excellent job on my bathroom refurbishment which included removal of old tiles/bath/toilet/fittings, building out a wall with a recessed niche, and completing new pipework/tiling/bath/toilet/fittings. Nick provided a detailed quote for my plans of the bathroom and provided good advice and suggestions along the way. There was a wait for him to start the job but it was worth the wait. He did a fantastic job throughout to a very high standard and with great attention to detail and care. He is organised and tidy, productive and professional. Nick communicates well, discusses decisions that need to be made, gave advice, progress updates and is great to work with in general. I highly recommend Nick and would not hesitate to use him again.

11 Feb 2024 · Verified customer

“Full bathroom refurbishment”

Nick was great from the start, answering any queries we had and providing a detailed quote. We told Nick the design we wanted and he brought our dream bathroom to life (we went bold and had black and gold wall tiles, white and gold floor tiles, matt black sanitaryware with brushed brass fittings). Nick gutted the bathroom, levelled out the walls and floor, replaced rotting timbers on a false wall and and installed new pipework hidden into the walls, replaced the existing bath with a shower enclosure complete with body jets, a handset and a wall to wall lit niche (and dug a channel in the floor for the waste pipe), installing all new sanitaryware, a heated towel rail, floor to ceiling tiles, tiled floor, new light fittings, an LED mirror, extractor fan and removing a pulley switch and replacing it with a touch switch on the outside of the bathroom, along with painting the ceiling, door frame and new door. Nick organised for an electrician to connect the new lights, LED mirror, lit niche and extractor fan to the mains, plus a carpenter to hang a new door. Nick removed all waste and left everything tidy. He also installed a new stopcock and outside tap for us, which was an additional request we made during the works. Nick works really hard and pays great attention to detail. We've had problems in the past with workmen doing shoddy work and being very unreliable, which made us very wary, but Nick has restored our faith that there are good ones out there. We would not hesitate to use him again.

25 Jul 2023 · Verified customer

“We really did receive Quality Plumbing and workmanship.”

Nick Is a very skilled professional. We are extremely pleased with the complete refurbishment of our bathrooms. He is friendly, hard working and completed our bathroom to perfection. We highly recommend him if you are planning to get your bathroom done.

3 Feb 2023 · Verified customer

“Brilliant job, would highly recommend”

Nick did a fantastic job completely renovating my bathroom in my flat, as well as fitting a new sink and tiling the floor in my kitchen and replacing all the radiators in my flat. Nick is great to work with, communication is really easy and his attention to detail is brilliant, he offered some great suggestions and was very considerate especially as I ended up having to work from home while all the work was undertaken. He works efficiently and is very tidy. I absolutely love my new bathroom and kitchen and will 100% recommend Nick to anyone in the future.

21 Jan 2022 · Verified customer

“Fantastic would highly recommend”

Fantastic would highly recommend

18 Dec 2021 · Verified customer

“Excellent work, fast efficient and very tidy.”

Neede to have a waste pipe replaced under a concrete floor. They were able to fit the job in quickly as we had no working kitchen sink. Job was carried out in a few hours. Very tidy job.

10 Sep 2021 · Verified customer

“Brilliant job from Quality Plumbing, gorgeous bathroom”

Our bathroom reinstatement following a mains leak was tricky as we wanted to surface all the pipe work. We also wanted a herringbone pattern for the wall tiles and mosaic hexagon tiles for the floor. Nick did a brilliant job with everything, taking great care in his work, providing guidance along the way and always consulting us with design / finishes choices. The result is a gorgeous bathroom beyond our expectations with impeccable finishes. If we were to move and begin a bathroom reno again, we would with no hesitation instruct Nick again.

25 Jun 2021 · Verified customer

“New shower pump is so much better”

We needed a new pump for our shower and for it to be a quiet as possible as the existing was very noisy (and had always been). Nick advised on the choice of pump and installation adaptations needed. The price was good too. Nick is friendly, tidy and professional. The shower is better than before and so quiet we can barely hear it. Well done Nick and thank you.

24 May 2021 · Verified customer

“Hardworking and brilliantly tidy”

Nick has been great resolving a wet room floor that had been installed badly. He’s great at letting you know exactly how everything is going, if there are problems he’ll come up with options to solve them. We knew it wouldn’t be the easiest of jobs, especially as we didn’t want to change our wall tiles. Unfortunately a couple did break when the floor was removed, they are not made any more but Nick spent a lot of time and effort finding the closest match possible. The bathroom looks great now and we have peace of mind that it’s been installed correctly. Would not hesitate in recommending his work to others.

7 Mar 2021 · Verified customer

“What a professional”

Nick couldn’t do anymore for me. He was fantastic nothing was too much trouble . A lovely fella . Hope he gets lots of work and I would definitely recommend him .

19 Feb 2021 · Verified customer

“Bathroom installation”

Excellent work carried out by Nick in the installation of our bathroom. Would highly recommend Nick - his work is immaculate.

6 Oct 2020 · Verified customer

“Excellent workmanship”

Nick replaced our 2 shower pumps with great efficiency. It was not a straightforward like-for-like swap as the old pumps had negative head kits so a lot of pipe work alterations were required. All the pipe work alterations were done in full compliance with the pump instructions so as not to invalidate the warranties. We now have a much improved system and the pipe work looks like a work of art! Nick takes great pride in his work and instils confidence from start to finish. His attention to detail is second to none, the rates are highly competitive and the workmanship is exceptional.

28 Aug 2020 · Verified customer

“Very quickly and efficiently done.”

Appreciate the service, Nick was very friendly and helpful with all the advice. Would definitely contact again if needed

26 Aug 2020 · Verified customer

“Attention to detail was brilliant and great to work with!”

We had a complete bathroom renovation! Nick is great to work with, communication is really easy and his attention to detail is brilliant. Works efficiently and is very tidy. We wanted to be more creative with our design and he understood the brief perfectly. We absolutely love our new bathroom and will 100% recommend Nick to anyone in the future.

12 Jun 2020 · Verified customer

“Excellent Bathroom Refit”

Nick is brilliant. He’s very professional and friendly & works as tidily as he can. The quality of his work is really good. The finish on our bathroom is great, we’re so happy. If you want your bathroom redone then Nicks your man.

25 May 2020 · Verified customer

“Excellent service all round”

New shower Installation & full retiling of the area. Completed over 2 days. Quick and friendly service, process explained from start to finish. Good communication throughout. Assisted in the purchasing tiles and shower for the best finish. Kept mess to a minimum. Highly recommended.

26 Jan 2020 · Verified customer

“Finally found reliable professional competent tradesperson”

Detailed quotes followed by wonderful workmanship. All problems were discussed, solutions agreed and results truly outstanding with great attention to detail. Work was organised, tidy and our house felt as if cared for as his own. Excellent communication skills. Without hesitation I would recommend him to family and friends. The completed bathroom refurbishment and newly created wet room add a touch of class, and have increased the valuation of this family home over and above the cost of the work. Well done, Nick.

14 Dec 2019 · Verified customer

“Well-mannered, efficient and honest plumber.”

Job was not particularly difficult but cramped condition was testing. Managed the conditions well and got on with the job in good time.

10 Dec 2019 · Verified customer

“Excellent”

We contacted Nick in our hour of need as water was coming through the ceiling. He responded immediately and rectified a difficult and complex problem. He is a very professional, friendly and polite person and I would have no hesitation in recommending him. Excellent job -thanks Nick!

28 Jun 2019 · Verified customer

“Very happy. True professional”

Very happy with the job done. We have used Quality Plumbing before for full bathroom fit out and no hesitation in asking again. Punctual, tidy and knows exactly what he's doing. Gives good advice and suggests other options. Highly recommend.

22 Jun 2019 · Verified customer

“Excellent job”

We are really happy with the job Nick has done on our bathroom. He was professional when providing a quote at the outset, and continued this through until the work was completed. The work has been completed to an excellent standard. I would highly recommend Nick to my family and friends.

14 May 2019 · Verified customer

“The work completed was to a high professional standard.”

There was a close attention to detail with the bathroom left in a fully complete condition. I am very satisfied with the work done.

10 Mar 2019 · Verified customer

“Great all round”

Nick was a lovely chap, friendly, hardworking, quality work and clean and tidy. Worked to my design lay-out and now my kitchen looks finished with the new stone, mosaic tiles he put up for me. Very happy indeed and would definitely recommend him and have no hesitation in calling him back for further works.

21 Feb 2019 · Verified customer

“Supplying and fitting new bathroom taps”

Excellent speedy work from Nick. Would highly recommend

9 Jan 2019 · Verified customer

“Good communication throughout”

My tenant contacted me in a panic on a Sunday saying the mixer tap had broken and she could not stop the water flow. Nick from Quality Plumbing got onto the job without delay keeping me posted throughout. Tenant was very happy

7 Jan 2019 · Verified customer

“Bathroom fitted”

Superb, quality work from Nick. Excellent attention to detail. Would heartily recommend.

26 Mar 2018 · Verified customer

“Nick has created us a fantastic kitchen”

We couldn’t be more pleased with the work Nick has done for us in creating a lovely kitchen. He completed some work for a friend and came highly recommended to us; we then hired him to install two bathrooms which he did with ease and perfection. Due to this we approached Nick and asked him if he could install a kitchen. He agreed and got a quote to us promptly. Again happy with his reasonable prices and knowing the standard of his work, we booked in the installation. Nick then got to work overcoming any issues which he encountered and has created a lovely space. It’s nice to meet a workman as precise as I would be if I was capable of doing the work, he carries out all work as if it was his own house. I could not recommend Nick enough and we now call on him for a range of jobs from fixing toilets to installing kitchens. Thank you Nick.

28 Nov 2018 · Verified customer

“Nick is very organised, tidy, friendly and a truly professional.”

Very very happy with our new bathroom. Nick worked very hard to meet the challenge. It is rare these days for someone who takes pride in their work. Would recommend him to all our family and friends.

9 Nov 2018 · Verified customer

“Excellent”

Service couldn't be faulted. For elderly people Nick was considerate, helpful and his workmanship was second to none. Would highly recommend him.

29 Oct 2018 · Verified customer

“New plug hole fitted in bath”

Nick was lovely and chatty and got the leak fixed. We have saved his number should we need him again, highly recommend!

2 Oct 2018 · Verified customer

“Efficient and reliable”

Used this company before. They really consider what you want and advise very well. I didn’t hesitate to contact them again knowing that they would provide the best solution for my requirement. Friendly and accommodating. First class.

4 Jul 2018 · Verified customer

“A friendly efficient job”

Was recommended to Quality Plumbing, Nick came round to quote within 24 hours, and provided quote same day. Agreed date for installation was kept. Work completed to an exemplary standard, very tidy. Even looked at and fixed a shower valve for us while he was there. Nothing was to much trouble. Highly recommend.

8 Jun 2018 · Verified customer

“Excellent and reasonably priced professional and did the job quickly”

Excellent

17 Mar 2018 · Verified customer

“Excellent and reasonably priced professional and did the job quickly”

Excellent

17 Mar 2018 · Verified customer

“Good, reliable service.”

This is the second time I have used Quality Plumbing and again I am very happy. On time, tidy, friendly and good job done. Would recommend.

10 Feb 2018 · Verified customer

“Bathroom refurb in Dartford”

Very professional, definitely quality and excellent workmanship. would hundred percent recommend.

8 Dec 2017 · Verified customer

“Absolutely delighted with new bathroom, totally impressed with Nick's workmanship and attention to detail!!!”

From the moment Nick came to give us a quote we were impressed by his attitude. Nothing was too much trouble and he overcame any problems without difficulty. He treated our bathroom with as much care as if he was doing his own. He liaised with us over every detail and made sure we were totally happy with every aspect of the job. He worked quickly to the time schedule given but still did extra things for us without any problem at all. The finished bathroom is brilliant and has been done to a very high standard, even better than we had hoped. We would have no hesitation in recommending Nick to anyone.

29 Sep 2017 · Verified customer

“AT LAST A TRADES PERSON WHO WAS RELIABLE, POLITE AND DID WHAT HE SAID WHEN HE SAID HE WOULD DO IT.”

Nick is an excellent worker who clearly explained all that was going on and all options available to us. He really took pride in the work he did and therefore the end result is of the highest standard. It was a pleasure to have a tradesman who turned up when they said they would, worked so hard all day long, and delivered exactly what we wanted. I would highly recommend Nick's work to anyone.

24 Jul 2017 · Verified customer

“Really great service in some trying situations!”

right from the beginning, Nick was great. Very thorough from the initial visit to determine what we wanted, right through to the end of the project. Have already recommended him to other people!

14 Jul 2017 · Verified customer

“Complete Bathroom Refurb”

Nick did an amazing job of our retired bathroom, we didn't make Nick' s job easy at all as we hand picked everything for the bathroom to suit the age of house. Nick put it all together and made it look amazing. His craftsmanship and attention to detail was impeccable. Nick recommended different ideas and cool little tricks to create extra light etc, I cant recommend Quality Plumbing high enough.

11 Jan 2017 · Verified customer

“Complete new shower room and toilet.”

The work was completed to an excellent standard. I was informed each day about what would be done and given good advice about the options available at each stage of the work.

26 Apr 2017 · Verified customer

“would recommend to friends and family”

we got on very well with the plummer,,he could not be more helpfull.his standard of work was very good to a high standard.

11 Feb 2017 · Verified customer

“Replacement bath tap”

I chose Nick because of the excellent comments that had been posted. Although the job was just a change of bath tap it was never going to be easy. The communication prior to the job had been very good and to turn up on a Saturday afternoon to do a job having been at work all day was commendable. The job turned out to be a tad awkward but Nick completed it without complaint. Would definitely recommend him.

28 Jan 2017 · Verified customer

“Complete bathroom refurb.”

We needed a complete rip-out then new bathroom installation in our house, Nick and Bill are the most courteous and friendly tradesman you could hope to find. The quality of the finished work is immaculate and we get a lot of compliments on our new bathroom. If you are reading this and need work done in your house... don't hesitate just call, Quality Plumbing.

12 Nov 2016 · Verified customer

“New bathroom/shower room”

"First class finish, excellent service and very reliable. Would recommend without question."

4 Jul 2016 · Verified customer

“Two bathroom refurbishments”

“Totally professional, they were very hard workers and carried out the work in a good time frame.”

30 Mar 2014 · Verified customer

“Bathroom refurbishment”

“Very good, we have already recommend him to friends”

1 Mar 2014 · Verified customer

“Complete Bathroom Refurb”

“Nick and Billy done an amazing job on our bathroom,Billy was amazing from the carpentry work to the tiling which was outstanding, and also his silicone work was perfect, Also nicks pipe work was so neat, his knowledge on plumbing and bathroom ideas are in a different league to others that quoted this job. . The work they carried out was done to an amazing level ,these guys I would recommend to everyone that I know and I will be getting them to do my other bathroom as soon as they are available. Thanks again and see you on the next project .”

18 Dec 2014 · Verified customer

“Bathroom renovation”

“After the initial consultation, a quotation was given, with complete freedom for materials supplied by the company or issued by ourselves. The cost once given was adhered to with no argument. There was some initial confusion as to the start date, but from that point onwards, the work progressed in a timely manner. The fitter was polite and efficient and on completion of the work payment was not expected until all rubbish was cleared from site as promised. We would not hesitate in using Nick again.”

18 Dec 2014 · Verified customer

“Bathroom refurbished”

“Amazed at the transformation of my bathroom. Best tradesmen I have ever employed. Professional, hard working, conscientious to detail, helpful. Couldn't fault. Thoroughly recommended. Well done Nick.”

5 Jan 2015 · Verified customer

“Complete bathroom installation and tiling”

“Installation lives unto there name a quality job from start to finish, am really pleased with the result, would recommend without hesitation to anyone.”

2 Feb 2015 · Verified customer

“Refurbish and installation of new bathroom”

“The quality of the workmanship and customer service was excellent. Nick kept me informed with regular updates and consulted with me when decision or guidance was required.”

27 Apr 2015 · Verified customer

“Conversion of power to electric shower in loft en-suite, fitting new cubicle and re-tiling of wall/floor”

“The work was completed to a very high standard. Nick was very thorough and nothing was too much trouble. We had an issue with some rotten timber that was not known about until the old tiles were removed and this was dealt with effectively. Nick was very helpful and courteous and I would definitely recommend him.”

6 Jun 2015 · Verified customer

“Remove bathroom suite and reinstall suite”

“Excellent work, professional finish, on time, tidy, helpful, now have a fantastic bathroom and new shower.”

19 Jun 2015 · Verified customer

“Water leakage”

“Responded to call out as quickly as possible. Sorted issues in less than two hours. All parts needed was on his van. Dedicated workmanship. Thanks.”

26 Oct 2015 · Verified customer

“New shower installed and tiled”

“Nick was polite, professional, tidy and most important did a fantastic job.”

31 Oct 2015 · Verified customer

“New bathroom”

“Nick has done a top class job on our bathroom. He took the room back to bare walls and renewed everything, including replacing the old chipboard floor. He was extremely helpful before the job started answering all my numerous questions and during the job he was punctual, polite and professional with an eye for the small details. The finished result is outstanding and I cannot find fault with it. If you need a bathroom and Nick is available - don't think twice.”

27 Nov 2015 · Verified customer

“Small plumbing job, new flush in toilet, kitchen taps”

“Arrived on time, courteous and very efficiently carried out, left areas clean and tidy, highly recommended.”

22 Dec 2015 · Verified customer

“Bathroom re furb”

“Good quality workmanship with attention to detail and finish.”

19 Jan 2016 · Verified customer

“Installation and plumbing new bathroom fittings”

“The detail of the work was discussed on the day and then carried out to a very high standard. Very pleased with the overall finish. A very professional job by Nick and well done.”

1 Feb 2016 · Verified customer

“Gut Bathroom and put in wet room”

“Really pleased with the work done. Put in a full days work, explained what he needed to do, and why. Excellent and professional work carried out.”

15 Feb 2016 · Verified customer

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